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December 27, 2003
Seems like old times for FWD...
A year ago I spent the last couple of weeks of 2002 "babysitting" the FWD Network and providing direct end-user support.
At that time, it was an eye-opening experience as I learned first hand for the first time all of the problems people were having with broadband communication in their homes.
Fast forward a year later, and due the relative "success" of our free calling promotion, I've spent the better part of vacation answering direct emails with our new users trying to help people with their communication and configuration problems once again. ;-)
Some things change, some things remain the same. (3rd in a series of clichés I've experienced in the past couple of days - for the other 2 you had to be here...)
- don't cut your nose to spite your face.
- you have egg on your face.
Posted by jeff on December 27, 2003 12:09 PM | Permalink
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