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November 22, 2005

Australian VoIP Policy Framework Includes a separate non-geographic numbering scheme:

Scientists have theorized that over the course of millions of years, the Earth's magnetic poles might flip. Are recent policy developments Down Under the first sign that North is South, East is West, Australia is New America, and America is Old Australia?

The Australian Minister for Communications, Information Technology and the Arts has released recommendations, which will be implemented by the Australian Government, on a policy and regulatory framework for VoIP.

The report is available at:
http://www.dcita.gov.au/__data/assets/pdf_file/34194/VOIP_Report_November_2005.pdf

The Minister's Release is available at:
http://www.dcita.gov.au/tel/internet_and_broadband_services/emerging_voice_services.

The Australian Government comments: "As broadband access technologies become increasingly available and widely adopted, a range of voice, data and multimedia services will be enabled over a single broadband connection. VoIP services offer consumers a number of benefits, including greater functionality, nomadicity (the ability to use the service in different locations) and, depending on their circumstances, cost savings."

Not a bad starting premise for a government policy framework.

The report found no immediate need to significantly change the regulatory framework, but recommended some small adjustments to existing numbering, emergency services and customer service regulation to accommodate VoIP services.

Among other things, the report noted that Australia will introduce a new number range to facilitate the development of VoIP services. A new non-geographic number range will be established for VoIP services to allow providers to offer VOIP services which are not location specific so a customer can keep the same number when moving house.

According to the Australian Government, "Innovative VOIP services are increasingly becoming available to Australian consumers. VOIP has the potential to offer consumers benefits in terms of price and convenience. By establishing a new number range for VOIP services, providers will be able to market the unique features of their services without existing phone number information being compromised."

I have been somewhat alone among many VoIP advocates in suggesting that a special number block might allow VoIP services to evolve in a regulation-free zone without any confusion among consumers expecting all telecom services to behave the same. I had suggested that the FCC allocate the "500" Area Code to IP-based communications, with the latitude to develop next-generation solutions to social goals such as emergency response and disabilities access. I, in no way, have suggested that VoIP providers be "ghetto-ized" and precluded from availing themselves of traditional numbering resources. But, as the FCC has made clear, use of traditional, limited resources and a tendency to replicate traditional telecom services, will subject the VoIP industry to traditional telecom regulations and stifle innovation and differentiation.

We have not had a chance to digest the substance, nuances and ramifications of the Australian framework, but I thought it was important to share another government's approach to enabling IP-based communications while ensuring the public good. pulver.com submitted comments last year to the Australian Government in this proceeding. At the time, I had some concerns that Australia would not take as forward-looking an approach as I expected from the Americans. Scientists have speculated that over the course of millions of years, the Earth's magnetic poles might flip. Is this the first sign?


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Posted by jeff on November 22, 2005 09:30 AM | Permalink

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