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May 21, 2007
Atlantic Broadband: The Epilogue
About an hour ago I received an email from the Customer Care Manager at Atlantic Broadband in Miami who was responding to the message in my blog yesterday.
The Customer Care Manager wrote “.. .I apologize for the difficulty you had this past weekend and would like the opportunity to resolve your concerns.”
I’m happy to report that within fifteen minutes of responding to the email, my service was restored and I even received a follow up phone call to make sure everything was working properly.
I am also glad that someone at Atlantic Broadband reads my blog. :)
Oh, the power of the Blogosphere…
Tags: Atlantic Broadband, Jeff Pulver
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Posted by jeff on May 21, 2007 02:04 PM | Permalink
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Comments
I am a subscriber to Atlantic Broadband in Miami Beach FL.
I am upset and deeply offended by all of the advertisements in spanish.
This is America, and it is disrespectiful to America to be flooded with ads from a culture resently immigrating to the UNITED STATES of America.
There are numerous spanish channels in Florida, and if people who immigrated to this country refuses to speack English, they can subscribe to those channels. I do not speak spanish, nor do I ever intend to speak that language. I pay for Atlantic Broaband and would not care to be FORCED to listen to spanish language advertisements.
Thank you for you time and consideration
Posted by: Brandon at July 21, 2008 07:59 PM